BOSSIER CITY - The general manager of Altitude Trampoline park in Bossier City is defending their equipment after a teenager is hurt over the weekend.
A local parent posted on Facebook claiming her child was hurt while jumping this weekend and the park is not safe.
The general manager released surveillance video to counter that claim.
In the video you can see the girl jumping on the trampoline, then making a flip into the foam pit where she hit her head on a bar underneath the trampoline.
The manager says there is a metal bar but it's covered with vinyl, and there are no metal pieces or exposure inside of the pit.
" We absolutely welcome anybody to come in and take a tour of the park. I will personally walk them through myself. To make sure they have a full understanding of just how safe this park is" said Matt Beene, General Manager of Altitude Trampoline Park.
He says the video shows the child was not unconscious or bleeding profusely and his employees responded within 15 seconds.
But it's also their policy for employees to not touch the customers if they're injured.
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