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Keeping You Safe: Non-Emergency Number and 911

Have you ever had a problem talking to an actual person on the non-emergency line in Shreveport?

     When Betty Clark steps outside, she's now questioning her safety. She's a senior citizen and lived in her home 45 years. Recently she says the neighborhood has been different. 

"It wasn't needing 911 but it needed to be addressed," Clark said. 

Two doors down at a vacant house she sees young men out at all hours of the night. 

"The loud music and doing who knows what. We don't need it. If we don't stop it they'll take over the whole neighborhood and I'm not about to let that happen," Clark said. 

She called the non-emergency police line. It's the line used for a variety of topics including tickets, warrants, towing, and officer assistance. 

"When I called and pressed 3 it just kept repeating the menu over and over. Trust me," Clark said. 

Police say they can't be sure of what happened in her case, what they are sure of is that if that ever happens pick up the phone and dial 911. 

"Always air on the side of caution. If you see anything or even if you're not sure. Call 911," Sgt. Bill Goodin said. 

The non-emergency line:
318-673-BLUE ex: 3 
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