SHREVEPORT, La. (KTAL/KMSS) – AT&T phone customers are now able to directly call emergency dispatch offices.

The issue has been remedied by the phone service provider. 

Original: Due to storm damage, AT&T phone customers are currently unable to directly call emergency dispatch offices.

Bossier City, PIO, Tracy Laundry says those with AT&T phone services will need to dial 911 to reach emergency dispatch services. Customers at this time are unable to directly call the fire or police dispatch office.