Bus riders say the new changes at SporTran are causing new problems

Local

It’s been a month since SporTran made major changes to its routes and bus stops and some local riders are not happy with the transition. On November 11 SporTran switch facilities from downtown to their new terminal on Murphy street in front of the Shreveport Police Department.
The city is consolidating all transportation services from SporTran, Grey Hound, and Amtrak to be all under one building.
Some riders are upset with the new changes saying they are bringing new problems. Virginia Edwards a long time bus rider says the system is, “horrible, ever since they opened up this terminal it’s horrible, because the grant money wasn’t just designed just for these electric buses, that grant money was designed for us as passengers as well.”
 “Even now people are turning in request for bus stops and different things, and we have made a lot of accommodations based on those request,” said Dinero Washington the director for SporTran, “based on concerns of residents and passengers a like we have made a lot of schedule adjustments and we are going to continue to do that over the next six months.”
Roughly 12,000 people ride the bus on any given day and the director of SporTran says they have received more than one hundred complaints and have addressed more than half of them so far.
 

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