Community members took to the first floor of Marshall City Hall to present a petition with more than 570 signatures, to representatives for Senator Ted Cruz and Congressman Louie Gohmert.
Community members hope the two politicians can convince the Amtrak president to reverse his decision. Members from the Marshall Depot board say eliminating their ticketing agent will hurt the revenue for the depot and leave no assistance for the elderly.
Christina Anderson a Marshall Depot member says,”we want to make sure that the Texas Eagle remains strong and part of making it strong, is making sure people have easy access to ticketing, easy access to the platform, and if people start to see, oh I can’t reach the person at the station, ridership may go down, revenue may go down, we think this will have a negative impact and it has shown in the past when we didn’t have a customer service representative ridership and revenue did go down.”
Amtrak is moving everything online, because they say more people are using their smart phones and computers to purchase tickets. And Amtrak is scheduled to remove it’s ticketing agent on June 29.