Dozens to be laid off at ETX contact center

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TEXARKANA, Texas (KTAL/KMSS) – Harte Hanks said it has notified 73 employees of a layoff at its contact center in Texarkana.

The move is planned for the end of May. A spokesperson said the reduction is due to a change in one client’s strategy.

The spokesperson added that it’s important to note that this was the final stage of a planned reduction by a single client. Harte Hanks said it is projecting to remain at about 100 employees in Texarkana after this reduction. 

A spokesperson said Harte Hanks has several existing clients who will remain in the Texarkana location and, since the notification, have placed new work there.

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