NEW BOSTON, Texas (KTAL/KMSS) – A New Boston family says high water bills are putting their family-owned business in jeopardy, raising concerns about the accuracy of the city’s meter and billing system.
“I’ve paid an extra $10,000 in water bills just this year,” said Jan Martinez, who runs a mobile home park with her husband and mother.
Martinez points to bills fluctuating from about $2,000 to over $5,000. During that time, say says there were no changes in the number of tenants. One bill she received from the city even showed zero gallons used.
“The gallons used were zero, but yet it was a $5,400 bill.”
Now, one city councilman is inviting anyone with a water bill issue to a meeting on Wednesday afternoon.
“They can’t monitor their own water usage, so they’re completely dependant on the city to do that,” said New Boston Councilman Joe Dike, who has requested an audit history of the Martinez account. One reading he pointed out from last year would have generated a bill totaling over $4 million
“There’s some type of issue with the communication between the meters and the processing. I mean, nobody can use 363 million gallons,” he said.
New Boston’s mayor said a leak was recently found on the mobile home park property and that anyone with an issue can call city hall.
Martinez wants more eyes on her account and her money back.
“If they’re doing it to us and there’s no reason for it, then what’s gonna happen to the average household?”
“We need to be fair to our citizens. If they’re being overbilled that needs to be investigated and people need to be refunded their money,” Dike added.
Councilman Dike invites anyone that has had trouble with their water bill to attend a meeting Wednesday, April 10 at 4 p.m. at Tapp Park in New Boston.