CenturyLink closing Shreveport call center; 145 employees impacted

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SHREVEPORT, La. (KTAL/KMSS) – CenturyLink is shutting down its call center in Shreveport. 

A spokesman from CenturyLink tells KTAL/KMSS that they will not renew the lease at the call center located at 359 Bert Kouns Industrial Loop. The lease is set to expire on November 30.

The call center employs 145 people. Those employees will have the chance to be relocated to CenturyLink headquarters in Monroe using a company provided shuttle, work from home or leave with a severance package.

The impacted employees were told of the changes in May. The last day to work in the call center will be by the end of October.

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